ABOUT

About [PUBLICATION NAME]

[PUBLICATION NAME] is an independent editorial publication focused on Tripleseat and the hospitality event-technology ecosystem around it.

Tripleseat looks simple when described as “event management software,” but that label hides several different workflows.

A restaurant sales manager may use the product to respond to private dining leads.

An event director may prepare proposals, contracts and banquet event orders.

An operations team may depend on event details and floor plans.

A hotel may add sleeping-room blocks and PMS integration.

A client attending none of those internal workflows may interact only with a Guest Portal or online payment request.

Tripleseat itself currently divides the platform into functions spanning lead capture, booking, planning, payment, hotels, analytics and integrations.

Our editorial goal is to explain those relationships rather than treating every Tripleseat-related query as another version of “login.”

How We Research

We prioritize current first-party information from:

  • Tripleseat’s official product pages;
  • Tripleseat Support documentation;
  • Tripleseat’s current package and integration pages;
  • official company materials explaining feature changes and workflows.

For authentication and account security, for example, we rely on Tripleseat’s current documentation rather than old third-party login tutorials. Tripleseat updated its 2FA guidance in June 2026 and currently documents both TOTP authentication and SAML/SSO options.

For pricing, we treat Tripleseat’s current commercial model as authoritative rather than repeating historical prices still indexed online. The current package page states that core platform pricing depends on volume, locations, add-ons and use case and is provided through the sales process.

What We Do Not Do

[PUBLICATION NAME] is not Tripleseat.

We cannot:

  • create or alter Tripleseat users;
  • reset venue accounts;
  • access private events;
  • manage SSO;
  • retrieve client contracts;
  • issue refunds;
  • receive event deposits;
  • see guest credit cards;
  • modify venue availability.

We also do not imitate Tripleseat’s login interface or ask visitors to authenticate through this website.

Why This Approach Matters

Hospitality software content becomes unreliable quickly when writers confuse product layers.

A Guest Portal is not the same thing as the venue’s Tripleseat dashboard.

A lead form is not Direct Book.

A BEO is not a room block.

A POS integration is not the same as Tripleseat Payments.

Floor Plans is related to event planning but can also operate as a standalone product.

Our purpose is to preserve those distinctions and explain what each system actually contributes.

For corrections or editorial questions, visit Contact.